The localisation gap: Why multilingual AI isn’t enough for APAC markets

The conversation around AI voice has changed dramatically over the past year. Not long ago, businesses wanted to know whether AI could hold a natural conversation. Today, that question has largely been answered. Modern voice agents can qualify leads, schedule appointments, resolve customer enquiries, and handle a growing range of routine interactions with remarkable fluency. […] The post The localisation gap: Why multilingual AI isn’t enough for APAC markets appeared first on e27 .