AI integration: How to bring AI into your workflows

As a kid, I was deeply traumatized by the Borg in Star Trek: The Next Generation—so it's safe to say that I had some baggage to work through when I first started hearing the term "AI integration." But to my—and humanity's—intense relief, integrating AI into your business doesn't require assimilation by a terrifying cybernetic collective. AI integration is about making your workflows work better. It means connecting AI tools—like ChatGPT and Claude—to the apps and systems your team already uses,