Netgear brings AI-driven network management to SMEs and MSPs

Netgear today announced Insight 10.0 , the latest version of its cloud-based network management platform, which adds new AI-powered capabilities designed to help small and midsize enterprises (SMEs) and managed service providers (MSPs) simplify network management, improve visibility, and reduce manual tasks. The company says the release represents a significant step toward AI-powered network operations and lays the foundation for future AI-defined networking capabilities . “The future of networking is about giving organizations the intelligence to operate increasingly complex environments with confidence,” said Pramod Badjate , president and general manager of Netgear Enterprise, in a statement . “As AI transforms every business, networks must become more adaptive, more automated, and easier to operate. Insight 10.0 is the foundation of our vision of AIOps and AI-defined networking for the millions of small and medium-sized organizations that have historically been underserved by enterprise networking solutions.” The company says organizations face growing network complexity driven by AI applications, cloud services, connected devices, and distributed workforces. And according to Netgear, many SMEs lack the IT resources available to large enterprises and need tools that can automate routine tasks. Insight 10.0 addresses SME and MSP challenges by combining cloud-native management, automation, and AI-driven capabilities in a single platform, according to Netgear. Netgear highlighted several new capabilities in the latest Insight release, including: AI-powered operations Contextual insights to help identify issues faster Proactive recommendations for troubleshooting and optimization AI-assisted workflows designed to reduce manual effort Support for more predictive network operations Unified visibility and network intelligence Centralized visibility into network performance Monitoring of device health, connectivity, and user experience Actionable intelligence derived from operational data Faster decision-making through a single management interface Simplified management at scale Streamlined navigation and workflows Flexible access controls Simplified subscription management Support for managing multiple sites, devices, users, and customer environments Cloud-native architecture Centralized cloud management Designed for continuous availability and resilient operations Support for distributed network environments Foundation for future AI-defined networking capabilities Netgear says Insight 10.0 combines AI operations , automation, cloud-native management, and operational intelligence to support that shift, according to the company. The platform is intended to help IT teams move from reactive troubleshooting toward more proactive operations. Netgear customer Kenny Red, CTO at CTI, said the release improves onboarding, troubleshooting, and network configuration processes, areas that can consume significant time for systems integrators and service providers. “We’ve had NETGEAR switches deployed across our own locations for years, and we’ve been part of the Insight development process since beta. The [Insight] 10.0 release reflects the feedback we gave—the interface is sharper, onboarding is faster, and the platform handles the two things that cost integrators the most time: post-deployment troubleshooting and manual network configuration. That’s a meaningful change, and it shows up in how we deliver,” Red said, in a statement . Netgear Insight 10.0 is available to existing users.