D&B's database of 642 million businesses was built for humans, not AI agents. So they rebuilt it.

Dun & Bradstreet has spent over 180 years building a comprehensive commercial database. Its Commercial Graph, covering 642 million businesses and their relationships, corporate hierarchies and risk profiles, was designed for people. Credit analysts, risk managers and sales professionals who could wait for query results and work through ambiguous entity matches. AI agents cannot do any of those things. When D&B's customers started pushing agents into credit, procurement and supply chain workflows, the Commercial Graph that had reliably served nearly 200,000 customers globally became a problem. The systems built to serve human analysts were the wrong architecture for machines. So D&B rebuilt. "We need to think about agents as our new consumer category, evolving from our standard credit analysts or sales and marketing professionals, et cetera, to also now catering to these customers' agents," Gary Kotovets, Chief Data and Analytics Officer at Dun & Bradstreet, told VentureBeat. What broke