AI is wreaking havoc at Starbucks and Pizza Hut. Social media is having a field day

AI woes are coming for the food service industry, and social media can’t help but celebrate. This week, both Starbucks and Pizza Hut made headlines for negative news about their internal applications of artificial intelligence. At Starbucks, an inventory tool got the chop after making frequent counting mistakes, while at Pizza Hut, a delivery tool drove a franchisee to file a lawsuit. Social media users are saying the two stories may point to a larger trend—that for the first time in the AI era, more companies will pull away from AI than embrace it. Starbucks walks back an AI tool On Monday, Starbucks told employees it was retiring an inventory-counting tool powered by AI after the technology led to inaccurate counts and mislabeled products. “Starting today, Automated Counting will be retired,” said an internal company newsletter verified by Reuters . “Beverage components and milk will now be counted the same way you count other inventory categories in your coffeehouse.” In a statement