Pizza Hut's AI system caused 'cascading' problems and $100M in damages, franchisee alleges in new suit

A top Pizza Hut franchisee says the chain's rollout of an AI-powered delivery system turned once-speedy pizza orders into a cold, late-arriving mess --- and cratered a business that had been outperforming nearly every other operator in the ... (https://incidentdatabase.ai/cite/1662#7857)