Data Literacy Is Key to AI ROI for Higher Education

On any given Tuesday afternoon, a dean at Morgan State University can pull live enrollment trend data without submitting a ticket, waiting for a report or following up with the IT department. At most higher education institutions, that same request can take about three weeks. The difference isn’t the data platform, however. It’s how the historically Black college is prioritizing data literacy. Timothy Summers, vice president of IT and CIO at the Baltimore-based institution, is betting the university’s artificial intelligence strategy on employees’ ability to effectively interpret, question…