How Mach 1 uses Zapier MCP to run AI operations across 25 different companies

Most AI agents can complete a task inside a single tool. Running them reliably across an entire business is a different problem. Chris Olson is co-founder and CEO of Mach 1, an AI operations platform that helps mid-market companies deploy agents across go-to-market, customer success, sales, support, and finance operations. He developed the approach after applying AI-driven operations at a sports technology company, helping move the business from a $9 million annual cash burn to $5 million in fre