Why business process reinvention is needed for agentic AI workflows

As the tech sector pushes the use of artificial intelligence (AI) in the enterprise, there is an emerging trend which is seeing technology providers pivot towards the use of AI to orchestrate workflows . This follows the agentic AI hype, but is focused on what analyst Forrester defines as “a clear shift from task-level automation to process orchestration for enterprise scale”. In Forrester’s The adaptive process orchestration software landscape, Q2 2026 report, published in April, the analyst noted that the market is maturing around agentic and AI-first approaches with what it sees as “an emphasis on blending adaptive AI behaviour with deterministic workflows rather than entirely replacing structures”. Its research found that software providers in this market tend to highlight consolidation of automation tools into orchestration backbones that combine process intelligence, modelling, execution, monitoring and data foundations. According to Forrester, there is also a strong emphasis on