BCG is training its AI sales agent on what not to do – and that might be the smarter bet

Boston Consulting Group is doing something slightly unusual with its new AI sales agent. It is teaching it how to fail. The agent, called Jamie, is being trained not only on the call transcripts, engagement patterns, and conversational habits of BCG’s strongest-performing sellers, but also on the behaviours that did not work, the approaches […] This story continues at The Next Web